Cadillac Roadside Assistance: An Overview

The Cadillac Roadside Assistance number is 1-800-224-1400, but if you have an active OnStar Safety & Security subscription–standard for two years with new models–you can request assistance by pressing the blue button in your vehicle. In either event, you’ll speak to an advisor who will send help at the earliest possible opportunity.

Am I Covered by Cadillac Roadside Assistance?

Cadillac Roadside Assistance is standard for six years or 70,000 miles for all models made during and after MY-2013. Coverage is available 24/7, and you can request assistance for any and all of the following:

• Lockout service
• Refueling
• Flat tire repair / replacement
• Battery jump start
• Dealer technician services
• Towing
• And more!

If you have a problem, there’s a very good chance that calling the Cadillac Roadside Assistance number can help you set things right. That’s true whether you’re on the side of the road in Mullica Hill or somewhere much farther away from home! Toll-free assistance is available over the phone, in the event that you don’t need someone to drive down and help you out.

Even if your complimentary coverage has expired, you can still call! Just be aware that the service may not be available free of charge. What’s more, be advised that towing services may come with additional fees.

What Happens After I Call Cadillac Roadside Assistance?

If there are no major repairs required, all you need to do is wait for an expert to come and help you out! You’ll receive a time estimate when you speak to a Cadillac Roadside Assistance representative.

What happens if more extensive repairs are required? Those near Sicklerville and Williamstown can rely on our authorized service center. That’s where the Cadillac warranty comes into play:

• Cadillac Warranty Coverage: Your new Cadillac vehicle includes a 4-Year/50,000-Mile Bumper-to-Bumper Limited Warranty and 6-Year/70,000-Mile Powertrain Limited Warranty. In the event that your breakdown was caused by defects in parts or workmanship impacting covered components, your repairs could be covered–with no deductible required.
• Cadillac Courtesy Transportation: If your Cadillac requires warrantable repairs within its first six years or 70,000 miles, you’ll automatically become eligible for courtesy transportation or, in certain cases, reasonable reimbursement.

If you plan on owning your Cadillac for years and years to come, learn more about extended warranty coverage and options today. While you’re at it, make sure that your winter car emergency kit is fully stocked.

Learn All About Cadillac Owner Benefits with Our Team!

If you ever have any questions about Cadillac Owner Benefits, don’t hesitate to reach out! We believe that every aspect of your ownership experience should be as exciting and luxurious as the models in our showroom, and we can’t wait to demonstrate our commitment to customer satisfaction.